"Just wanted to give you guys five stars for the best service that I have received in years ordering merchandise on-line. I needed a project organizer for my son, ordered 8 and received them on my doorstep in less than 48 hours from the time of order! Ill be back!!" Lisa B., Trumbull CT (7-Jan-07) "Got my Kensington Wireless Pro Expert Mouse quite quickly and in good shape. Its an older part now, so finding it and getting it at a good price was great." David B., Arlington MA (5-Jan-07) "Super fast shipping and great service. A" Samuel R., Jacksonville FL (30-Dec-06) "I used to spend hours searching for the household file. I would go from Farrs, to Staples to Office Max and Office Depot and no one would have the 13 pocket household file. The last year I tried getting it on line and now this is the only way I will order this. Thank you so much because it was so easy and reduced my stress and I also saved the gas for the car. Happy New Year to all." Jeanette G., Garden Grove CA (27-Dec-06) "Excellent source for the business paper I prefer. Delivery was unbelievably fast. I will continue to use this resource as long as they continue to provide this quality of service." Susan W., Marquette MI (9-Nov-06) "They've always had what I needed for my periodic orders of binder covers, and they've always shipped them immediately. Very pleased that PCSound.com always comes through, when other merchants seem to think that good service is an afterthought or accident." Bruce M., Arvada CO (5-Nov-06) I received my product much quicker than I expected, thank you! Joan R., Fayetteville NC (10/19/06) I'm a teacher and ordered an item for the classroom. I was so surprised how fast the item was delivered. Faster than if I ordered from a school supplier. Great service! I had the item in 2 days. Kathy S., Warrenton, VA (10/16/06) I got exactly what I wanted and it arrived days before I expected it. Beyond painless, it was a pleasant way to do business. I'm PCSound a regular. Patricia P., Bainbridge, GA (9/15/06) Shipping is super fast and product are always satisfactory. Samuel R., Jacksonville, FL (8/21/06) EAsy transaction. Good communication and follow up with my order. Will shop here again! Ellen P., Richmond, CA (8/3/06) FAST SHIPPING AND GREAT PRODUCT. THANK YOU. Samuel R., Jacksonville, FL (6/04/06) A recent customer service need totally reinforced my opinion that this company is committed to making the on-line shopping experience a good one. Melissa U., Stillwater, MN (5/18/06) I called with a question, easily and quickly answered and then I ordered. Merchandise arrived perfectlly. Id buy again with confidence. Richard O., Weston, CT (5/11/06) Super fast shipping, great product at a excellent price! I would buy again. Thanks! Andrea D., Markham, IL (5/10/06) My order was processed very quickly and efficiently, and it was a relatively small order! Marie M., Whitestone, NY, (1/17/06) FAST SHIPPING THAN EXPECTED. GOOD SELLER. CHIHHSUN F., Miami, FL (9/20/05) Excellent vendor! The web site was well built and I found what I needed instantly. The ordering process was straight-forward and easy. The shipped my product within a day and I had it within 3 days. Good price, easy to find, easy to order, quick shipping, well packaged. Im completely satisfied. Thank You! Eric B.., Denver, CO (8/16/05) This was a very positive experience. PCSounds website was very easy to use and the communication and service was excellent. Christine V., St. Louis, MO (8/3/05) Eric B.., Denver, CO (8/16/05) Could not believe it - ordered on Monday AM, received on Wed the same week!! Item was in perfect condition and well packaged. Could not be happier. Eric S., Santa Barbara, CA (7/25/05) Good prices, and delivered on time. Sharla S., Atlanta, GA (7/5/05) Excellent service and delivery! Two thumbs wayyy up. Received a response to a question about delivery of my order within 3 hours. Placed order late Friday afternoon. Shipped Monday afternoon with tracking number and received the very next day at noon nicely packaged. Very competitive prices. Will definitely buy from pcsound.com again. A Henry Y., Arcadia, CA (6/10/05) Extremely easy web site to use. PCSounds service is the equal of any web merchant and far superior to most. I have made two purchases recently and was impressed both times by the speed with which they respond to an order. Bryan H., Knoxville, TN (6/9/05) I bought a SIIG USB 2.0 5-Port PCI Adapter from PCSound.com. After submitting the purchase (online) I immediately received an email confirmation stating the product was in stock and when it would ship. A day later I received an email that the product shipped. The product arrived a couple of days ahead of the scheduled date, and was in good condition. I am very pleased with PCSound.com. Don H., Portland, OR (6/1/05) This was my second order from PCSound.com and Ive been very pleased with both orders. When they say that the item is in stock and they will ship it today, they mean it. I have actually ordered from other on-line companies in the past that have said the item was in stock when it was not. To add insult to injury I would pay extra for 2-day delivery only to get an e-mail on the day I was expecting the package telling me the item is on backorder. The prices at PCSound.com are very competitive with the lowest available anywhere. All on-line companies should be run like this one. Tom A., Jordan, NY (5/31/05) Great company with great products. Exceeds Customer Service Expectations and delivery times. Brandon S., Cincinnati, OH (4/12/05) This was a flawless transaction. The ordering process was simple. The communication was great. The shipping was fast. Wish all online merchants could be this efficient. Simeon D., Nicholls, GA (4/4/05) PCSound.com offers excellent customer service with competitive pricing and quick delivery which makes them one of the better stores on the Internet today! Clint S., Lucerne, IN (3/24/05) I ordered this on a Tuesday afternoon around 4PM, and I received it the next day! Amazing -- I do live just the next state over from their warehouse, but I was still flabbergasted at the speed of fulfillment. I would definitely order from them again. Jennifer S., New York, NY (3/16/05) Received my order much faster than expected. David B., Brunswick, GA (2/8/05) I've got their site bookmarked for future purchases. Nathan F., Williston, ND (1/30/05) Smooth, trouble-free purchase. PCSound emailed the tracking number when my item shipped. I will definetly use them again. Richard F., Bethlehem, PA (1/28/05) Price was good. Shipping was prompt. Product was as advertised and packed well. Definitely would buy this way again. Tom B., Indianola, IL (1/14/05) I had never ordered anything online before. I ordered a PalmOne slim leather case. It was easy and it arrived fast and in perfect condition. I was very happy with the service and would use it again. Kathleen M., Paynesville, OH (12/29/04) Excellent customer service. I was prepared to pay for expedited shipping but the sales person told me the item would reach me in my specified time without the extra cost...and it did! Eileen M., Newbury, NH (12/15/04) I would not hesitate to use this merchant again! Item shipped out promptly and emails on the receiving conformation and shipment were fast! Overall an excellent experience!! Edward F., Farmingville, NY (12/14/04) Everything was exactly as advertised, at some of the best prices around. I would use them again without any second thoughts at all. John R., Hopewell Jct., NY (12/7/04) I bought a Harmony remote control from them for about $75 less than other places I could find it. It arrived on time in good condition. John M., Los Angeles, CA (11/26/04) The merchandise I ordered arrived and was exactly as described. Delivery was fast and packed well. I will buy from them again. Donald G., Stevens Point, WI (10/24/04) Awesome online shopping experience! Lee U., Cedar Rapids, IA (9/29/04) Product arrived as advertised. Shipped same day as ordered. Charles D., Chappaqua, NY (9/29/04) Another company had stiffed me and I was desperate. PCSound came through overnight. They were great. I wont stray again. Jane C., Alexandria, VA (9/27/04) The way internet shopping should be. Very fast delivery. Jeff P., Alexandria, VA (9/11/04) I've used PCSound.com several times. Each order has been flawless! Great company! Paul R., Modesto, CA (8/31/04) I had a good experience with this vender. I would highly recommend them to anyone. The kept me informed of my orders progress and delivered it quickly. The price was not the lowest but their service more than made up for the price difference. I would use them again. Kyle M., Bradenton, FL (8/11/04) The best service I've ever had. Terry J., Winchester, TN (7/27/04) I wish all of my online shopping would be this easy! Duane F., Dayton, OH (7/20/04) The word excellence describes this transaction from start to finish! Thanks! Eugene I., San Jose, CA (6/4/04) I no longer buy based on price. If PC Sound has what I need, I just go there. Their Service is the Best. Second to none. Saulo M., St. Peters, MO (5/26/04) This was a zero hassle purchase. I would do business with them again. Gregory D., Berkeley, CA (5/17/04) I found what I was looking for easily and for one of the cheapest prices around. The order was easy on their website and in a matter of minutes I was done...a day or two later, I was pleased by getting my products quickly and without a hitch. Great place and efficient place to order from! Shawn L., Lake Delton, WI (5/15/04) Everything as ordered and delivered as requested. Perfect transaction. Robert S., Carrollton, TX (5/10/04) This was a very good purchase experience. I recommended PC Sound to a co-worker because of my positive experience. Randy L., Washington, DC (5/10/04) I was surprised that PC Sounds customer service rep responded to my email immediately and that they told me the product was in stock and shipped it when they said they would. Good work PCSound - youve got a customer for life - (or at least as long as you maintain your current standards.) Michael G., Tucson, AZ (5/2/04) Very well coordinated Internet company - a rare find nowadays. Kenneth M., Kings Park, NY (4/17/04) The website was easy to use, the price reasonable, and the order shipped the next day. I appreciated getting the e-mail notification of both order reciept and order shipment. They provided a link to the tracking page if I wanted to track the shipment. Jim L., Lugoff, SC (4/14/04) Great product. Great, quick delivery. This is what internet selling is all about. John O., Gaffney, SC (3/30/04) Great merchant, exactly what I ordered and arrived right on time. Richard B., Syracuse, NY (3/19/04) My order was quickly processed and arrived the next day, even though I selected ground shipping. Earl B., Schenectady, NY (3/8/04) Excellent Web shopping experience. I would recommend PCSOUND.COM to anyone. Russell C., Gold Bar, WA (3/8/04) This was my second purchase from PCSOUND.COM and I am a very happy customer. I will continue to purchase from them. Thanks PCSOUND! Steve T., Chatham, NY (3/4/04) I am very satisfied with PCSound.com. My order must have been filled immediately, because I received it the day after I ordered it. I will definately shop PCSound.com in the future. Randy B., Lemon Grove, CA (3/2/04) These people know what internet shopping is supposed to be about. Easy ordering, accurate fulfillment and blazing fast delivery. I ordered a laser toner in the afternoon, I picked regular ground shipping. Next day I almost tripped over the box coming out my door; I wasn't expecting delivery for 2-3 weeks, as with most so called e-vendors. Also the prices were the lowest I could find. Give them a try and rate them like I'm doing here. I want to see if their service is always this good to everybody else. Leonard S., Yardley, PA (2/19/03) Thanks a lot you guys at PC Sound......YOUR CUSTOMER SERVICE ROCKS!!!!!! I want to let you know that the SINGLE BIGGEST PROBLEM WITH CORPORATE AMERICA is POOR SERVICE. I truly appreciate you treating me like a valuable customer. This is a rare quality in a company, and I want to thank you again for treating me like I am somebody important. Customers forget to say thank you...but, I'm not that kind of customer. Even though your prices are low.....I want you to understand that I'm the kind of customer that would return to you, even if your prices were higher. WHY? Because I don't mind paying a few bucks extra to get guaranteed positive treatment. Your service was stellar, and I encourage you to stay consistent. Ronald D., Skokie, IL (2/18/03) I ordered a scan converter around 4pm one day, and also placed an order for some DVD-Rs via another company in California. I had my shipment from PCsound shipped UPS ground, and my shipment from California shipped Overnight Express. PC Sound had my package shipped out that same day with everything perfectly in tact and I received my Scan Converter from them the very next day. My shipment from CA had just finished packing and wasn't even shipped yet. I would recommend PC Sound to anyone based on the speed and accuracy of my service. PC Sounds performance very much impressed me, and I am persuaded to purchase from them again in the future if I have any needs. I generally shop online for computer stuff a lot. I'll keep everyone updated as much as possible. Ben M., College Station, TX (2/9/03) I was a first time buyer and believe me I have had some bad experiences. Not so with pcsound. You had my item in stock and shipped it the same day I ordered it. Great price! When I find a good source I usually stick with them and pcsound is a good one. Thanks again. Donald E., Mt. Vernon, OH (1/16/03) Sudden, great service! V.W., Niles, IL (12/23/02) These guys are EXCELLENT! They absolutely have the best prices going and my order arrived only two days after I placed it and this was using ground shipping. One of the best experiences that I have had with internet shopping. I have already used them a second time and had the same experience. Michael W., Folsom, CA (12/11/02) Ordering from PCSOUND.COM was a breeze! Their website was very easy to navigate and when I came across a product for which I needed additional information I was able to quickly reach a customer service representative by phone who was both helpful and courteous and who was able to answer my questions fully. Jeffrey T., Battle Creek, MI (12/02/02) Quick and responsive, I wanted to change something in my order and emailed them, they answered quickly and changed the order. Just 3 days for ground delivery. E.L., Framingham, MA (12/02/02) I shop alot on the internet, but before I do I look at the reputable rating like Yahoo! So far that exercise has paid off. PCSOUND kept me informed via email on every step of my oder ie: confirmed my order, date shipped, ect. PCSOUND is now on my favorite list for future purchases. My product was first class, no surprises or bait and switch. Everything was as promised. I highly recommend them. Robert B., Gulfport, FL (10/22/02) There are a lot of internet companies that suck ass And you are not one of them. I have had lots of problems with places before and I appreciate you keeping me updated. Thanks a lot. Drew P., Ithaca, NY (10/8/02) Thank you very much. I appreciate you guys being so prompt. Everything goes exceptionally well when I do business with you guys. Thanks again. Cindy C., Knoxville, TN (9/26/02) Fast, secure, and cheap. I was surprised how great their service was, seriously. I don't get that kind of service from Circuit City and here I was getting it for fifteen bucks cheaper. Hats off to you, PCSOUND.com Mark N., Madison, WI (7/30/02) They are a great company to do business with. Not only are their prices excellent, there's no trade off for outstanding service. The did an excellent job in helping me with my pre-purchase questions and they kept me informed through the entire purchase and delivery process. The product arrived as promised. I'm a very satisfied customer and most definitely would do business with them again in the future. Joseph S., Marlborough, MA (4/10/02) It was all you could expect--an error-free experience, no hitches or excuses at any moment along the process. It was fast, the price was competitive, and it was exactly what I ordered. It was a simple, one-item order, true enough, but a company's ability to do the simple things can persuade many a repeat customer--it builds up trust, and you go on from there. Carolyn W., Irving, TX (4/10/02) These people were great to do business with. I messed up the address when I ordered, then sent them an e-mail about it. It was Saturday afternoon and just a couple hours later I had a reply, "correted address, no big deal. Thanks for the order." Order was at my house in a few days, and I chose ground delivery. Good service, good people, great store. Thomas H., Jackson, MO (3/20/02) I was highly impressed that I placed my order on a Sunday night, then emailed to ask if I could add one more item and received a response that very same Sunday night! Using their email contact, I added the product that Sunday night and received the shipment with no added delay. This was especially important to me as I was ordering products for my new digital camera that I wanted/needed for my vacation at the beach. These products literally made my ability to use the camera MUCH easier. Thanks. David R., Centreville, VA I purchased a Western Digital 80 GB Firewire Drive, and Adaptec 4300 firewire card and several IEEE 1394 connectors. I chose PCSOUND.com because they had the best price. My items were in stock and they did not try and sell me other items. They were not pushy. I placed the order on Tuesday and paid for 2 day air delivery for friday delivery (Thursday was a holiday). Got an email from Customer Service on Wednesday saying that it did not make the shipment on Tuesday and that they would ship at no extra charge my items next day air to ensure delivery on Friday. Now that is client service. Excellent experience. J.G.M., Silver Spring, MD The internet shopping experience seems to be limited to the young and "Visa/Mastercard toting crowd". As an "retiring" (it's progressive) Franciscan priest, I am neither.(Vows of Poverty) What an EXTREME PLEASURE it was to find that PCSOUND accepted the extra hassle of money orders. These Folks are FIRST CLASS merchants. From my experience, do use them with confidence, safety, and reliability. Fr. Andrew-Mary L., Omaha, NE They are a great company to do business with. Not only are their prices excellent, there's no trade off for outstanding service. The did an excellent job in helping me with my pre-purchase questions and they kept me informed through the entire purchase and delivery process. The product arrived as promised. I'm a very satisfied customer and most definitely would do business with them again in the future. Carolyn W., Irving, TX It was all you could expect--an error-free experience, no hitches or excuses at any moment along the process. It was fast, the price was competitive, and it was exactly what I ordered. It was a simple, one-item order, true enough, but a company's ability to do the simple things can persuade many a repeat customer--it builds up trust, and you go on from there. Joseph S., Marlborough, MA You guys are fantastic. This was a great first experience. I can hardly believe how fast the order was processed, shipped and delivered. Shopping on-line can be a real hassle, but you communicated at every step of the way and got everything just right. Many thanks and I'll be back.again. Rating-excellent. Paul L., Oakland, CA I placed my order by email and received my product promptly. The product was received in excellent condition and I was very pleased with the service. I will consider ordering from this company again. Rating-excellent. Gloria F., Lafayette, LA This company is awesome! I have placed two online orders with them and literally, the mercandise is at my door in less than 48 hours. To me, what WebVan is for groceries, these guys are for electronics. I plan on ordering from them a lot more in the future. Asoka V., Cambridge, MA You need a rating above Excellent for these folks. I made a mistake on my order for a Christmas present to my son in law. They worked me through it...even spoke to them live. Son in law's happy, my reputation (with my son in law) is saved and PCSound has a customer for life! Robert S., Highland Village, TX PC Sound allowed me to make a fully informed decision by listing all the specs in an easy-to-access chart. Not all online stores do that (even though they probably should!). PC Sound proved itself worthy of its excellent customer service rating. I will definitely shop there again in the future! -Ramesh S., Highland, MD They did everything they said they would. They offer a great way to trace the parcels. Would certainly order from them again. -Gerry C., Omak, WA I placed my order at Noon via the internet and had a package on my door step the following day when I got home from work at 5:30 pm. How could you possibly ask for better service than that? My experience with PCSOUND.com was exceptionally great and I would recommend it to anyone. -Anonymous I got better service from them than the large retailers. So friendly. -Waynette T., Little Rock, AR When I had questions sent via email the response was almost immediate. Better than a real store! -Eric O., Fremont, CA We had great service. Fast, easy, and we appreciate the fact that you called both the purchaser and the recipient when you saw that the addresses were different. Much better than (another online retailer). (They) cancelled the order and never informed us. -Michael T., Orange, CA Very helpful in providing accounting assistance after the sale! -Paul S., University, MS Good Price, prompt delivery, and genuine product. -Sanjiv G., Tampa, FL Received merchandise in two days at no extra charge. Packaged very well. Lowest cost I could find anywhere. Was e-mailed a Fed-Express tracking link which was very easy to use. Will buy from again. Recommend highly. -Charles S., New Market, MD Prompt delivery, notification when shipped, product exactly as described. I would highly recommend! -David D., Opelika, AL Very fast service..Great prices. Two thumbs up. -Harry D., Sherman Oaks, CA I was pleasantly surprised at the speed of the process with obtaining my product. It is online companies like P C Sound that will make you shop online again and again. -Larry L., Gainesville, GA My first experience with pcsound, but not my last!! -Richard L., Alpena, MI Awesome service from this site. Cannot say enough good things about them! Highly recommended! -David K., Oak Harbor, WA I ordered the Sony Battery for my digital camera on Monday afternoon, and it arrived Tuesday. Using PC Sound saved me 30% from what it would have cost in a retail store. -Allen G., Chicago, IL I had searched all over for the adapter to my Fuji camera, i found it via pcsound. Also, I was having trouble tracking my order, they emailed me almost immediatly with instructions on how to do track it. My order came on time too. I am very pleased with their services. -Jill C., Kenvil, NJ THEY KEEP YOU POSTED ON YOUR ORDER AND EVEN CALLED TO TELL WHEN IT WAS SHIPPED. I HAVE RECOMMENDED THEM TO SEVERAL CLIENTS. EXCELLENT SERVICE. -Jack O., KINSTON, NC The camera I ordered was shipped to me, and arrived as fast as I expected. Items that they informed me would take longer (one of them possibly 1 to 2 weeks), arrived just two days later. Thankyou PCSound. I enjoyed my Canon S20 on my vacation to Disney World, and have many great digital pictures to remember it by. -Kevin B., Holyoke, MA I was really impressed with their customer service! I've done a lot of internet shopping in the past but I've never ordered from a company that was so good at keeping in touch and letting you know the status of your order. It's sad that I was so surprised by the quality of their service and attention to detail. -Judy T., Richardson, TX I received a faulty item and pcsount responded quickly to every communication and took care of the problem in a very professional manner. I hold them in the highest regard. -Jerry A., Irving, TX PC Sound is unbelievable!!!! They are quick, courteous, and they keep you informed about your order by email if you like!!!! I have never seen such good customer service is years! My ordering experiences at Christmas were just incredible, I had my orders within 2 days!!!! -Lynn V., Gulf Breeze, FL The best experience buying online to this date for me. I ordered from e-...around the same time and the experience was awful. What a contrast. - Anonymous, Yahoo! Shopping Ordering was easy, they had exactly what I wanted at a great price. Best of all my purchase arrived very quickly at my house. This beats the mall any day! - Shelley B., Torrance, California Thank You. I am very impressed with the speed in which you handle your business. I have bookmarked your site, and plan on giving you my business in the future. - Bruce R., Norman, Oklahoma I received personalized service. PC Sound went out of their way to get my order to me. Communication with another human being! That was great! - Anonymous, Yahoo! Shopping Pcsound turned out to be a great buying experience. My item was on back order, then 2 days later I received a email stating it was on it's way. That is great service. Thank you!! - Carolyn O., Scituate, Massachusetts Even though items were back ordered (as this product has been at most Internet retailers), PCSound kept me informed as to what was going on and where things were via email. I appreciate that. Many Internet retailers do not provide that level of service and leave you wondering or making calls to find out what's going on. - Joseph B., New York Your customer service has landed a customer for life. Couldn't ask for any better service. Thank you very much! - Chase Lights, Colorado Springs, Colorado Thank you very much for making ME the winner! I am thrilled to have won the sound card. I'm a music educator in the public schools and play music myself--so AM into sound very much. I appreciate this very much! Thanks! - Contest Winner Renae E., Big Bend, Wisconsin Wow, thanks for the quick response. I think you've set a new customer service record. - Heidi W., Natick, MA Thanks, this is a level of service I did not expect. - Jim C., Georgetown, KY You were straight with me and my order arrived when you said it would. You're the only ones who did what you said you'd do! I'm not even going to deal with anyone else anymore; you've got all my business. - Dave H., N. Salt Lake City, UT Thank you so very much for your time and efforts. They are greatly appreciated! - Cadet Ashden F.,
U.S. Military Academy,
West Point, New York |
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